Summary: We use essential cookies to make ChatLemur work and optional analytics cookies to improve our service. You can manage your cookie preferences at any time through your browser settings.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them
- First-party cookies: Set by ChatLemur directly
- Third-party cookies: Set by our service providers (like Stripe or analytics services)
2. Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for ChatLemur to function. Without them, you cannot use core features like logging in or using the chat. These cookies do not require your consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
session_id |
Maintains your login session | Session | |
access_token |
Authentication token for API requests | 1 hour | |
refresh_token |
Allows session renewal without re-login | 7 days | |
csrf_token |
Protects against cross-site request forgery attacks | Session |
2.2 Functional Cookies (Optional)
These cookies remember your preferences to provide a better experience.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
theme_preference |
Remembers your light/dark mode preference | 1 year | |
language |
Stores your language preference | 1 year | |
accessibility_settings |
Remembers accessibility preferences (font size, contrast) | 1 year |
2.3 Analytics Cookies (Optional)
These cookies help us understand how visitors interact with ChatLemur so we can improve our service. All analytics data is anonymised.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_cl_session |
ChatLemur internal analytics - tracks page views per session | 30 minutes | |
_cl_visitor |
Anonymised visitor identifier for usage statistics | 1 year |
3. Third-Party Cookies
Some of our service providers may set their own cookies:
3.1 Stripe (Payment Processing)
When you make a payment, Stripe may set cookies to prevent fraud and process your transaction securely. See Stripe's Privacy Policy.
3.2 GitHub (OAuth Login)
If you sign in with GitHub, GitHub may set cookies for authentication. See GitHub's Privacy Statement.
4. Managing Your Cookie Preferences
You have control over cookies. Here's how to manage them:
4.1 Browser Settings
Most browsers allow you to block or delete cookies. Here are links to instructions for popular browsers:
4.2 Impact of Disabling Cookies
Please note:
- Essential cookies: Disabling these will prevent you from logging in or using ChatLemur
- Functional cookies: Disabling these means we won't remember your preferences
- Analytics cookies: Disabling these has no impact on your experience
4.3 Do Not Track
ChatLemur respects the Do Not Track (DNT) browser setting. When DNT is enabled, we disable analytics cookies.
5. Similar Technologies
In addition to cookies, we may use:
- Local Storage: For storing preferences that need to persist across sessions
- Session Storage: For temporary data during your visit
These technologies work similarly to cookies and can be cleared through your browser settings.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes may be announced via email or a notice on our website.
7. More Information
For more information about how we handle your data, please see our:
- Privacy Policy - How we collect and use your personal information
- Terms of Service - The terms governing your use of ChatLemur
8. Contact Us
Questions about cookies?
If you have any questions about our use of cookies, please contact us:
- Email: privacy@chatlemur.com
- Owner: Joseph Webber
- Location: Adelaide, South Australia